Privacy Policy

Introduction

Welcome to https://motor-finance-claim.dreamdwellings.net (hereinafter referred to as “Motor Finance Claim,” “we,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in accordance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California Consumer Rights Act (CCRA), and California’s Business and Professions Code (BPC)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales Practice Act (UCPA)
Connecticut’s Connecticut Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://motor-finance-claim.dreamdwellings.net
Any mobile or desktop applications developed and maintained by us
Services and products offered through our platform
Interactions between users and our team, whether via email, phone, text (SMS), or other communication channels

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your personal data when:

You register an account with us or use our services as an authorized user.
You visit our website(s) linked to this policy.
We communicate with you through emails, newsletters, phone calls, or text messages for marketing, transactional, or other purposes.

Personal Data Collection

We collect a variety of personal information to enhance your experience and provide the services you require. This includes:

Account Information: Details related to your user account, such as username, email address, and password (hashed and encrypted).
Payment Information: Credit card details, billing addresses, and transaction history for processing payments.
Financial Information: Income, bank account information, and financial records required for financial services or claims assessment.
Purchase Information: Products or services purchased from us, including quantities, prices, and delivery details.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for tracking and analytics.
Location Data: GPS coordinates and location services data to provide location-based services (with your consent).
Feedback: Comments, reviews, and ratings you provide to help us improve our products and services.
Social Media Information: User details from social media platforms when you connect or interact with us through these channels.
Product Information: Data about the products you view, search for, or purchase on our site.

We collect this data using various methods, including direct user input, server logs, cookies, and third-party data providers, all in compliance with relevant privacy laws.

Cookies

To enhance your experience and provide personalized services, we employ cookies, which are small text files stored on your device:

Strictly Necessary Cookies: These ensure basic functionalities like login and account management.
Preference Cookies: Used to remember your preferences, language settings, and other customized features.
Analytics Cookies: Enable us to analyze website traffic and user behavior for performance optimization.

Users can manage non-essential cookies through our Cookie Manager or browser settings. Please note that disabling analytics or functionality cookies may impact your experience on our site.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes identified in this policy or as required by applicable laws. When data is no longer needed, it will be securely deleted or anonymized. Our retention periods are determined based on legal obligations, business requirements, and best practices in the industry.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to your personal information held by us.
Rectification: The right to request corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
Restriction: The right to restrict or limit the processing of your data in specific circumstances.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your data for certain purposes, such as marketing activities.
Non-Discrimination: The right to be free from discriminatory practices based on personal data.

To exercise any of these rights or if you have questions about your privacy, please contact our Data Privacy Team at [email protected] or write to us at:

Motor Finance Claim Privacy Team
[Address]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we handle your personal information.

Contact Information

For any privacy-related inquiries, requests for data access, corrections, or deletions, or if you have any other questions, please reach out to us:

Email: [email protected]
Mail: Motor Finance Claim Privacy Team, [Address]